Frequently Asked Questions


TO THE MARKET is a software platform enabling responsible vendor compliance and management, digitized procurement, and automated ESG reporting. Through our syndicated network of suppliers, we work with Fortune 500s, brands and retailers to provide story-rich products that appeal to the next generation of consumers with transparency, sustainability and authenticity. 

Our transparent supply chain matches your procurement needs with ethically-made custom goods from around the world, including the U.S. If you are going to spend money on custom products - especially one with your logo - why not make sure the product reflects your values?

We enable the supply chain of the future, in which retail manufacturing empowers people, protects the planet, and delivers quality products that result in a better bottom line.

Currently, TO THE MARKET corporate is a certified B Corp, certified women owned (WBENC), and is also Global Organic Textile Standard (GOTS) certified. However, we are continuously applying to new certifications and memberships to be able to offer our clients new ways to demonstrate sustainability, so keep checking back in! This is in addition to the diverse certifications that our vendor matrix holds.

For any questions about your order, please contact us at [email protected].

Enterprise Goods

Due to our diverse network of vetted suppliers, we have the capability to make almost any apparel, accessory, or home product you desire! However, to inquire how to bring your custom product to life, please email

At TO THE MARKET, we work with brands, retailers, and corporations of all sizes. Whether you are an online boutique sourcing stock product from us or a large corporation looking for custom corporate gifting, we have a solution for you.  Please note that minimums apply based on the product.

On most soft-good products (exclusions apply), we are able to include custom embellishments, alternative fabrics, novelty washes, prints, and colors. Prices may vary by customization. Contact to get started customizing your products!

Each product may be created by different suppliers and use different materials, therefore the MOQ for orders will vary. Please email us at to better understand the MOQ for your custom request.

Currently, our sales team will work with you directly to bring your product to life through our software platform.  However, a more self-serve marketplace is launching, as well.  Click here (insert link) to be notified of the makerplace launch date.   You can contact the sales team at:

We work with a large selection of sustainable materials across multiple product categories. 


  • Upcycled materials
  • Recycled materials
  • Recycled cotton
  • Up-cycled cotton
  • Recycled polyester 
  • Organic cotton (GOTS)
  • Sustainability sourced natural fibers 
  • Sustainable cotton (BCI)
  • Sustainable linen
  • Hemp
  • Tencel
  • FSC certified viscose 
  • Bamboo linen
  • Sustainably sourced Animal Derived Natural Fabrics (wool, silk, etc)


  • As above
  • Upcycled materials
  • Recycled materials
  • Upcycled brass
  • Sustainable silver and gold 
  • Upcycled horn
  • Vegetable leathers

Home Goods:

  • As above
  • Recycled materials
  • Upcycled materials
  • Glass
  • Ceramics
  • Sustainably sourced wood
  • Cork
  • Upcycled tin

Please contact us at [email protected] if there is a sustainable material that is not included on our list that you are interested in manufacturing with.

Yes - we became Global Organic Textile Standard (GOTS) certified in early 2023! This means we are now able to offer our clients GOTS certified materials in production and include the GOTS logo on some product labeling and packaging.

Yes - we became a certified B Corp in 2021! To learn more about what being a part of the B Corp community means to us, read our blog post: LINK

Yes - we have always been women-owned, but became officially certified in 2022 by the Women’s Business Enterprise National Council (WBENC). To learn more about WBENC, read our blog post: LINK

Eliminate the back and forth communication with your suppliers and let us take care of the logistics - from factory to front door! Contact our sales team at [email protected] to start your responsible sourcing journey.

Yes - we partner with suppliers in over 60 countries around the globe, including the USA! Contact our sales team at [email protected] to learn more about our US-based product offerings.

Currently, you can only view our product offerings by contacting our sales team ([email protected]). However, this year we will be launching our online marketplace, where you will be able to discover a wide range of sustainable and ethical products and customize with your own designs and branding - all through our website. Sign up for the wait list to receive notifications for this new offering HERE.


The marketplace will be launched in 2023. 

We do not offer direct to consumer services. However, if you are interested in ordering a bulk quantity of product, please contact [email protected] for more information.

Please see our ‘Coming Soon’ webpage (LINK) to opt-in for notifications about our upcoming marketplace.


Yes, please refer to our privacy policy page for more information on personal data: ​​

We vet all our suppliers using our proprietary T.R.A.C.E. vetting system.

T.R.A.C.E stands for Transparent, Responsible, Authentic, Conscious, and Ethical. We use this system to ensure that all suppliers in our network are value-aligned. The T.R.A.C.E. vetting system represents the foundation of data used in our vendor scorecard. The data collected also helps us to measure and report on the impact of transactions through the company’s supply chain.

The T.R.A.C.E. system has nine core focus areas: Contact Information, General Information, Certifications and Audits, Employee Demographics, Employee Policies, Operational Policies, Environmental Policies, Commitment to our Guiding Principles, and Professional References.

Once a supplier is approved, we assess and monitor their performance using our vendor scorecard. Our proprietary vendor scorecard dynamically evaluates suppliers based on social, environmental, and business performance. Similar to a credit score, a supplier score changes depending on ongoing supplier performance and alignment with our criteria.

Our impact reporting includes both qualitative data such as supplier photography, factory information, employee demographics, and sustainability details, as well as quantitative data such as water saved, energy saved, emissions avoided, and fair wage hours created. Impact reports can be calculated by product type or by total order.

We use a strategic partner to provide lifecycle analysis and ESG metrics for our suppliers and products. The company feels strongly that the utilization of a third party maintains data integrity and eliminates potential conflicts of interest when reporting. Our partner utilizes the ISO 14040/44 standard which exceeds the proposed EU regulation reporting requirements.

We would be excited to hear from you! Please contact for more information.

The supplier vetting and impact reporting services will be launched in 2023.

Please see our ‘Coming Soon’ web page (LINK) to opt-in for notifications about our upcoming enhanced supplier vetting and impact reporting services.

What Did Our Impact Look Like in 2023?